Privacy Policy for Solace Ministries Guest House & Conference Centre
At Solace Ministries Guest House & Conference Centre, accessible from solaceguesthouse.com, we prioritize your privacy and are committed to safeguarding the personal information you provide when using our website or services. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.
- Information We Collect
When you visit or book with us through our website, we may collect the following information:
Personal Identification Information: Name, email address, phone number, and billing information.
Booking Information: Check-in and check-out dates, room preferences, and special requests.
Payment Information: Credit or debit card details for booking confirmation.
Usage Data: Information about how you use our website, such as your IP address, browser type, pages visited, and duration.
- How We Use Your Information
We use the information we collect for several purposes, including:
Processing your reservations and managing your booking.
Providing customer support and responding to inquiries.
Improving our website and services.
Sending promotional emails, newsletters, or special offers (with your consent).
Complying with legal obligations or resolving disputes.
- Sharing Your Information
We do not share, sell, or rent your personal data to third parties, except in the following cases:
With third-party service providers who assist in managing our booking system and payment processing.
When required by law to comply with legal obligations, court orders, or government requests.
With your consent to share your data for specific reasons.
- Data Security
We are committed to protecting your personal information through secure encryption and data management practices. However, while we take every precaution, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security. - Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections to any inaccurate or incomplete information.
Request deletion of your data, unless required for legal purposes.
Withdraw consent for marketing communications at any time.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date at the bottom of the page. Please review this policy regularly for updates.